Covers troubleshooting, hardware/software diagnostics, and network support.
Intensive 6 weeks of Classroom/LVC training with 3 months of live project mentoring.
Unlimited access to technical labs for hands-on troubleshooting practice.
ABOUT TECHNICAL SUPPORT COURSE .
Course equips you with the essential skills to troubleshoot and resolve hardware, software, and network issues efficiently. Gain hands-on experience in diagnosing technical problems, performing system maintenance, and providing customer support. The course covers key tools and techniques for ensuring smooth IT operations. Perfect for individuals looking to start or advance their career in IT support
SYALLBUS PREVIEW:
- Introduction to IT Support
- Overview of technical support roles
- Customer service and communication skills
- Hardware and Software Fundamentals
- Basic hardware components and configurations
- Operating system installation and troubleshooting (Windows, Linux)
- Networking Basics
- Understanding network architecture (LAN, WAN)
- IP addressing, DNS, and troubleshooting connectivity issues
- Troubleshooting Techniques
- System diagnostics tools and techniques
- Identifying and resolving common software and hardware issues
- Security and Data Protection
- Implementing security measures and best practices
- Backup and recovery processes for data protection
- Remote Support and Virtualization
- Providing remote technical support
- Introduction to virtualization technologies (VMware, Hyper-V)
Here’s the revised Technical Support Course fee structure based on your request:
Technical Support Course Fee :
| Course Type | Fee (INR) | Duration | Key Features |
|---|---|---|---|
| Basic Package | ₹ 30,000 | 4 Months | – Instructor-led sessions – Basic technical support skills – Certification upon completion – 24/7 learner support |
| Advanced Package | ₹ 50,000 | 6 Months | – Includes additional certifications – Advanced troubleshooting skills – 24/7 support – Certification |
| Professional Package | ₹ 75,000 | 8 Months | – Includes real-time projects – Job placement assistance – 24/7 support – Certification – Hands-on labs |
FREQUENTLY ASKED QUESTIONS ( FAQ’S ) :
- 1. Who is eligible to enroll in the Technical Support course?
The course is designed for anyone interested in entering the IT support field, including beginners with basic computer knowledge or professionals looking to upgrade their skills.
2. Do I need prior experience in technical support?
No, prior experience is not required. The course is structured to cater to both novices and individuals with some technical background.
3. What kind of job opportunities can I expect after completing the course?
After completing the course, you can pursue roles such as IT Support Technician, Help Desk Specialist, System Support Analyst, and Technical Support Engineer.
4. Does the course include practical, hands-on training?
Yes, all packages include hands-on labs and practical exercises, with the Professional Package offering real-time project experience.
5. Will I receive a certification upon course completion?
Yes, you will receive a certification after completing the course, with additional certifications available in the Advanced and Professional packages.